However, the user interface & user friendliness (or rather complete lack of it) leaves a lot to be desired.
The user interface, menu windows, are bug ridden & highly susceptible to crashes. The user needs to spend a herculian amount of effort in understanding what all the icons do – the icons have no names/titles & the pictures are completely non-intuitive. we need to keep a long list of cheat sheets for each & getting a new operator trained on these takes forever.

if the non-intuitiveness of the GUI wasnt enough, the display is even worse. if one click on a “menu” button one expects a window to pop-open with any options. In here all one gets is a small bar – similar to one when you accidentally reduce teh window size to so small that you cant see anything in it. once this happens – good luck getting it to be bigger!

Its as if a high school kid with little knowledge of GUI development and even little interest in making the GUI user friendly was hired to do the software interface.
Its as difficult as asking a typical grandma-grandpa with no knowledge of computers to learn operating linux OS!!

When the software works its great – but this when is very uncertain.
Its like as